Dear Customer,

We want to apologise for the technical difficulties you may have experienced today when accessing various reports through our products.

Our IT team has identified the root cause and successfully restored access to the affected services. Please note that we are continuing to implement additional resolution measures and will be closely monitoring system performance to ensure stability.

We will keep you updated via our status page and notify you as soon as the issue is fully resolved. There’s no need to contact us by phone or email unless your case is urgent.

Thank you for your patience.

Kind regards,
The Creditsafe Team