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Issues Accessing Company Reports

Monitoring

Dear Customer,

We want to apologize for the technical difficulties you may have experienced today when using our Company Reports for France, the UK, Denmark, Norway, and Germany. We are pleased to inform you that the issue affecting company reports is currently stable, and service is back online.

We are still actively working on a permanent fix and are closely monitoring the situation. There is no need to contact us via telephone or email unless your case is urgent.

Thank you for your understanding and continued patience.

Kind Regards

The Creditsafe Team

Investigating

Dear Customer,

We are sorry to inform you that our Company Reports for France, UK, Denmark, Norway and Germany are currently experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.

Kind Regards

The Creditsafe Team

Affects 5 Services: