Dear Customer,

We apologise for the recent technical difficulties affecting access to Company, Consumer, and Director Reports for France, UK (PLC), Denmark, Norway, and Germany via GGS, UPP, Connect API, and GETData API. We are pleased to inform you that the issue has been resolved for now, and services are back online and performing as expected.

While the immediate disruption has been addressed, we are still working on a permanent fix and are closely monitoring the situation. Please note that there is no need to contact us via phone or email unless your case is urgent.

Thank you for your understanding and continued patience.

Kind Regards,
The Creditsafe Team

Dear Customer,

We want to apologize for the technical difficulties you may have experienced today when using our Company Reports for France, the UK, Denmark, Norway, and Germany. We are pleased to inform you that the issue affecting company reports is currently stable, and service is back online.

We are still actively working on a permanent fix and are closely monitoring the situation. There is no need to contact us via telephone or email unless your case is urgent.

Thank you for your understanding and continued patience.

Kind Regards

The Creditsafe Team