Welcome to the Creditsafe status page. Here you will find real-time information about the status of our services.
To receive Email, SMS, Slack or Webhook notifications please subscribe.
UK & Ireland (www.creditsafeuk.com, creditsafe.ie)
Ireland Non Limited Company Reports Downtime via UPP/Accelerator
Dear Customer,
We are pleased to confirm that the issue affecting IE Non-Limited Company Reports has now been resolved.
Service has been restored and customers should once again be able to generate reports as expected.
Our technical teams implemented corrective actions and completed initial validation checks to confirm the restoration of service.
We will continue to monitor the service closely to ensure ongoing stability.
At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.
On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.
Kind Regards
The Creditsafe Team
Dear Customer,
We would like to provide a further update regarding the issue affecting IE Non-Limited Company Reports.
Our technical teams have identified the cause of the issue and are progressing remediation activities. Work to restore the affected service is ongoing, and we are continuing to focus on returning service to normal operation as quickly as possible.
Customers may continue to experience difficulties generating IE Non-Limited Company Reports while remediation activities are completed. Other report services remain available based on our current assessment.
We will continue to provide updates via our status page as soon as more information becomes available.
We sincerely apologise for any inconvenience this issue may cause and thank you for your patience and understanding.
Kind Regards,
The Creditsafe Team
Dear Customer,
We are sorry to inform you that our Ireland Non-Limited Company Reports sourced via UPP are currently experiencing technical difficulties. As a result, customers may be unable to generate these reports at this time. Our technical teams are actively investigating the issue and working to restore normal service as quickly as possible.
At present, the issue is limited to this specific report type. Other report types, including Ireland Limited Company Reports, continue to operate normally based on our current understanding.
We will keep you updated on progress via our status page and will notify you as soon as we have further information available. There is no need to contact us by telephone or email unless your query is urgent.
We sincerely apologise for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.
Kind Regards,
The Creditsafe Team