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CCDS Data for UK Company Reports Currently Unavailable

Resolved

Dear Customer,

We are pleased to confirm that the technical issue affecting the Finance Agreements section of our UK reports and services was resolved on 20 July 2026 at 11:33 AM BST.

Our technical teams implemented a fix to restore the availability of Finance Agreement information for eligible UK companies. Following the resolution, we have continued to closely monitor the service, and prolonged monitoring has confirmed that the fix remains stable and the service is operating normally.

We know that our customers work under tight deadlines and interruptions like this can be disruptive.

At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.

On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.

Kind Regards

The Creditsafe Team

Investigating

Dear Customer,

We are sorry to inform you that we are currently experiencing a technical issue affecting the Finance Agreements section of our UK reports and services.

As a result, Finance Agreement information may not be displayed for some UK companies where this data would normally be available. All other report content remains available.

Our technical teams are actively investigating the issue and are working to restore the service as quickly as possible.

We will keep you updated through our Status Page and let you know as soon as the issue has been resolved, so there is no need to contact us by telephone or email unless your enquiry is urgent.

We sincerely apologise for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.

Kind regards,
The Creditsafe Team

2 Affected Services: