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Connect API

  1. Overview
  2. Webservices
  3. Connect API
  4. Issue

Spain Company Reports Downtime

Resolved

Dear Customer,
We would like to apologise for the technical difficulties you may have experienced when using our Spanish Company Reports. We are pleased to confirm that these issues have now been resolved.

We understand that our customers often work to tight deadlines, and interruptions like this can be disruptive.

At Creditsafe, we take great pride in our system availability. While the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement improvements to minimise the risk of future disruption.

On behalf of the Creditsafe team, we sincerely apologise for any inconvenience this may have caused. We value and appreciate your business and will continue to support you with high-quality products, services, and availability.

Kind Regards
The Creditsafe Team

Investigating

Dear Customer,

We are sorry to inform you that our Spain Company Reports are currently experiencing some technical difficulties and are unavailable via both Web and API services. Our IT team are already working internally and with our supplier to resolve the issue as soon as possible.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.

Kind Regards

The Creditsafe Team