Welcome to the Creditsafe status page. Here you will find real-time information about the status of our services.
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Global Gateway Service and Integrated apps
Intermittent Issues with GGS Service
Dear Customer,
We want to apologise for the technical difficulties you may have experienced today when using our GGS services. We’re pleased to confirm that these issues have now been resolved at 11:00 UTC.
We know that our customers work under tight deadlines and interruptions like this can be disruptive.
At Creditsafe, we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our processes and system architecture and will implement appropriate guardrails to minimise the risk of future disruption.
On behalf of the Creditsafe team, we would like to sincerely apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support you with high quality products and services and equally high availability.
Kind Regards
The Creditsafe Team
Dear Customer,
We are sorry to inform you that our GGS service is currently unavailable across all entities due to technical difficulties. Our IT team are actively investigating the issue and working to get the service running again as soon as possible.
We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.
We apologise sincerely for any inconvenience this has caused.
Kind Regards
The Creditsafe Team
Dear Customer,
We are sorry to inform you that our GGS service is currently experiencing some technical difficulties globally across all entities, where reports may be delayed or fail intermittently. Our IT team are already working to resolve the issue as soon as possible.
We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.
We apologise sincerely for any inconvenience this has caused.
Kind Regards
The Creditsafe Team