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PLC Company Reports Currently Unavailable

Löst

Dear Customer,

We want to apologise for the technical difficulties you may have experienced today when using our Canadian and US PLC Company Reports. We’re pleased to confirm that these issues have now been resolved.

We know that our customers work under tight deadlines and interruptions like this can be disruptive.

At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.

On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.

Kind Regards

The Creditsafe Team

Uppdaterad

Dear Customer,

We want to apologise for the technical difficulties you may have experienced today when using our US and CA PLC Company Reports. We’re pleased to confirm that these issues have now been resolved.

We know that our customers work under tight deadlines and interruptions like this can be disruptive.

At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.

On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.

Kind Regards

The Creditsafe Team

Problem identifierat

Dear Customer,

We would like to provide an update regarding the issue affecting certain Canadian and US PLC Company Reports.

Our engineering team has identified the cause and is actively working on implementing a fix. As previously communicated, when accessing certain publicly traded companies in the US and Canada, some reports may return an error message indicating “insufficient company data.”

The issue remains limited in scope, impacting only a subset of PLC company reports, and is being treated as a priority. We are working to restore full service as quickly as possible.

We will continue to keep you informed via our status page and will notify you as soon as the issue is resolved. There is no need to contact us unless your query is urgent.

We sincerely apologize for any inconvenience caused and appreciate your patience.

Kind regards,
The Creditsafe Team

Utreder

Dear Customer,

We are sorry to inform you that certain Canadian and US PLC Company Reports are currently experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible.

When you pull for certain publicly traded companies in the US & Canada on our website, you may notice that a number of companies return an error message advising that there is “Unexpected exception thrown when parsing company report.” This is being worked on as a priority by our engineering team.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.
We apologize sincerely for any inconvenience this has caused.

Kind Regards
The Creditsafe Team

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