Dear Customer,

We would like to inform you that earlier today, between 08:40 and 08:44 GMT, we experienced a brief outage that affected several of our Swedish services, including access to our website and APIs. The impact of this incident was limited to Swedish services only. During this time, customers may have encountered difficulties accessing services or experienced interruptions.

Our IT team responded immediately upon identifying the issue and worked swiftly to restore normal service. The disruption was resolved within a short period, and all services were brought back to full availability promptly, with no further impact observed.

We are pleased to confirm that there is currently no ongoing downtime or latency, and all Swedish products and services are operating normally and as expected.

Our technical teams are continuing to carry out a thorough investigation into the root cause of this incident. As part of this, we will ensure that any appropriate corrective and preventive measures are identified and implemented to minimise the risk of similar occurrences in the future.

We sincerely apologise for any inconvenience this incident may have caused and would like to thank you for your patience and understanding.

Kind Regards,
The Creditsafe Team