Global Gateway Service and Integrated apps

Dear Customer,

On Monday 9th March at 09:00 (GMT) we will update the SSL certificate for Creditsafe’s GGS Test API (https://testwebservices.creditsafe.com/). This change may require action to be taken by your IT department and could result in an interruption of service if no action is taken.

We strongly recommend sharing this information with your IT department or corresponding function.
Many customers will not notice this update however, your requirement to take action depends on the specifics of your system configuration.

What needs to be done?
Your IT department should investigate if your system will be affected by the upcoming certificate update, and if so, plan to take the necessary actions with help from the certificates provided on the website linked below. Please ensure the certificates are installed on all systems consuming the GGS web service to continue successful communication with our API.

The link below contains the new SSL certificates for this API:
https://sslportal.creditsafe.com/certs/testwebservices_creditsafe_p7b.p7b

At the above URL you will find a link to the certificate bundle (P7B) for testwebservices.creditsafe.com. This bundle contains four different certificates:

1. AAA CA Root Certificate (Root Certificate)
2. Sectigo Public Server Authentication Root R46
3. Sectigo Public Server Authentication CA DV R36
4. testwebservices.creditsafe.com

Please note the intermediate and root certificates have changed for certificate 2, so you will need to update.

Certificate 3 will need to be installed, and we recommend you do this simultaneously with Creditsafe’s update on Monday 9th March at 09:00 (GMT) to avoid any interruptions in the connection to our Test GGS web service.

Still have questions?
If you have any questions regarding this update, please contact your local support team. Please note that Creditsafe will not be able to decide whether you need to install this certificate or not.

Best Regards
The Creditsafe Team