Welcome to the Creditsafe status page. Here you will find real-time information about the status of our services.
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Sweden (www.creditsafe.se)
Sweden Website Login Issues - Bank ID
Dear Customer,
We want to apologise for the technical difficulties you may have experienced today when using the BankID authentication method for logging into our Swedish website. We’re pleased to confirm that these issues have now been resolved.
We know that our customers work under tight deadlines and interruptions like this can be disruptive.
At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.
On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.
Kind Regards
The Creditsafe Team
Dear Customer,
We are sorry to inform you that the BankID authentication method for logging into our Swedish website is currently experiencing technical difficulties. Our IT team is already working to resolve the issue as soon as possible.
Customers who use BankID to log in may experience a persistent loading screen or be redirected to an error page.
We can confirm that alternative authentication methods, such as Email, SMS, and app‑based authentication, are all still working as normal, so please use these methods if possible.
We will keep you updated with our progress via our status page and let you know as soon as the issue has been resolved, so there is no need to contact us by telephone or email unless your case is urgent.
We sincerely apologise for any inconvenience this may cause.
Kind Regards
The Creditsafe Team