Technical Issue Affecting Historical Financial Data in Company Reports

Undersøker Nov 26, 2025 12:24 PM GMT

Dear Customer,

We would like to provide you with an update regarding the availability of historical financial information in our Company Reports.

Some of the missing financial data has now been successfully refreshed and is visible in the affected reports. However, there is still a subset of data that requires further attention. Our technical teams are actively verifying this remaining data and taking the necessary steps to ensure it is fully accurate and correctly available for all customers.

We are carefully monitoring the progress and taking all precautions to restore the data completely. We will continue to provide updates as the situation progresses and will notify you once all historical financial information is fully restored.

Thank you for your patience and understanding while we complete this work.

Kind Regards
The Creditsafe Team

Overvåkes Nov 25, 2025 1:06 PM GMT

Dear Customer,

We would like to share a further update regarding the issue affecting the display of historical financial information in our Company Reports.

We have now received the corrected data and our systems are actively processing the update. As this progresses, the missing financial history will gradually start to appear again within the affected reports for Vietnam, Thailand, Malaysia, PLC Worldwide, and the United States.

At this stage, we expect the full financial data to be restored within the next few hours. Please rest assured that we are carefully monitoring the update to ensure all information is loaded correctly and the reports are operating as expected.

We will continue to provide progress updates and will notify you once the issue has been fully resolved. In the meantime, there is no need to contact us unless your matter is urgent.

We sincerely appreciate your patience and understanding while we complete this work.

Kind Regards
The Creditsafe Team

Undersøker Nov 25, 2025 9:05 AM GMT

Dear Customer,

We are sorry to inform you that our Company Reports are currently experiencing some technical difficulties. As a result, some historical financial information is temporarily unavailable. This means that certain reports for Vietnam, Thailand, Malaysia, PLC Worldwide, and the United States are currently only showing the most recent quarterly data.

Our IT team is actively working to fix the issue and restore the missing financial information as quickly as possible. We are doing everything we can to make sure the reports are fully updated and accurate again.

We will continue to provide updates on our progress via our status page and will let you know as soon as the issue has been resolved. There is no need to contact us by telephone or email unless your case is urgent.

We sincerely apologise for any inconvenience this may have caused and thank you for your patience while we work to resolve the problem.

Kind Regards
The Creditsafe Team