Dear Customer,
We want to apologise for the technical difficulties you may have experienced today when using our GGS Reports for the UK and Ireland. We’re pleased to confirm that these issues have now been resolved.
We understand that our customers work under tight deadlines, and interruptions like this can be disruptive.
At Creditsafe, we take great pride in our system availability and, while the cause of this issue was unanticipated, we will be reviewing our procedures and system architecture to minimise the risk of future disruption.
On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We truly value your business and remain committed to providing high-quality products, services, and reliable system availability.
Kind Regards,
The Creditsafe Team
Dear Customer,
We are currently aware of an issue affecting GGS reports for the UK and Ireland. Our IT team is actively investigating the cause and working to restore normal service as soon as possible.
We will provide further updates once the issue has been resolved. There is no need to contact us by telephone or email unless your case is urgent.
We sincerely apologise for any inconvenience this may cause.
Kind Regards,
The Creditsafe Team