Dear Customer,

We would like to provide you with a further update regarding the ongoing issue affecting Luxembourg company data updates.Our teams continue to work to restore full data delivery as quickly as possible. All services remain available and are functioning normally, ensuring you can continue to access and use your accounts and tools.

Current Availability: Annual accounts data has been fully restored and is up to date. Starting today, the Journal of Publication is expected to be available, providing additional company updates.

Remaining Impact: Some Luxembourg company information, including juridical decisions and new company registrations, may still be temporarily out of date.

We are closely monitoring the situation and prioritising all actions necessary to restore full data delivery as soon as possible. Updates will continue to be shared on our status page.

We apologise for any inconvenience caused and thank you for your patience and understanding.

Kind Regards,
The Creditsafe Team

Dear Customer,

We would like to provide you with an update regarding the temporary issue affecting Luxembourg company data updates.

The issue is still ongoing, and our teams are working hard to resolve it as quickly as possible. Please note that your services remain available and continue to function as normal. However, some Luxembourg company information may be out of date for the time being, meaning newly registered companies or recent changes may not yet be reflected in your data.

We want to reassure you that we are treating this matter as a priority and will provide further updates as soon as more information becomes available. Updates will also continue to be shared on our status page.

We sincerely apologise for any inconvenience caused and thank you for your patience and understanding while we work to restore normal data delivery.

Kind Regards,
The Creditsafe Team

Dear Customer,

We would like to provide you with an update regarding the issue affecting Luxembourg company data updates. Our team is continuing to work on restoring normal data delivery.

As previously communicated, since Friday, some Luxembourg company information, including new registrations and recent changes, has not yet been reflected in data. We are closely monitoring progress and taking all necessary steps to resolve the matter as quickly as possible.

We understand the importance of timely data and are doing everything we can to ensure updates are restored. We will provide further updates as soon as more information becomes available and continue to keep you informed via our status page.

There is no need to contact us by telephone or email unless your case is urgent.

We apologise for the ongoing inconvenience and sincerely appreciate your patience and understanding.

Kind Regards
The Creditsafe Team