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Bulk Data - Temporary Delay in PLC Financial Data

Resolved

Dear Customer,

We want to apologise for the technical difficulties you may have experienced when using our Bulk Data service. We’re pleased to confirm that these issues have now been resolved. The updated financial data has now been fully processed and normal service has been restored.

We know that our customers work under tight deadlines and interruptions like this can be disruptive.

At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.

On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.

Kind Regards

The Creditsafe Team

Problem Identified

We want to apologise for the technical difficulties you may have experienced with some of our financial data reports affecting several countries.

We have now received the corrected data file from our supplier and our dedicated IT team is currently validating it. We will process the updated data as soon as possible and work to restore normal service quickly.

There is no need to contact us via telephone or email unless your case is urgent.

Thank you for your patience and understanding.

Kind Regards,
The Creditsafe Team

Problem Identified

Dear Customer,

We are currently experiencing delays with some financial data affecting reports for several countries, including the US, CA, TH, MY, VN, KH, MM, LA, AF, and IN. This may impact more than just our Bulk Data product.

Our team is working closely with our supplier to resolve the issue as quickly as possible.

We will keep you updated via our status page and let you know once the issue is resolved. There’s no need to contact us unless your matter is urgent.

We apologize for any inconvenience and appreciate your understanding.

Kind Regards,
The Creditsafe Team

3 Affected Services: