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Connect API
Translation Issues on UPP and Connect for All Entities
Dear Customer,
We want to apologise for the technical difficulties you may have experienced today when viewing the commentary section of our Company Reports. We’re pleased to confirm that this issue has now been fully resolved and translations are displaying as expected.
We understand that many of our customers work under tight deadlines and interruptions like this can be disruptive.
At Creditsafe, we take great pride in our system availability and service quality. While the cause of this issue was unanticipated, we will be reviewing our processes and system architecture to help prevent similar incidents in the future.
On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and remain committed to providing you with high quality products, services, and system reliability.
Kind Regards
The Creditsafe Team
Dear Customer,
We are sorry to inform you that our Company Reports are currently experiencing some technical difficulties. At present, the commentary section within reports for all countries is displaying in English only, even when another language is selected.
Our IT team has identified the cause of the issue and is working to restore full language translation functionality as quickly as possible.
We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.
We apologise sincerely for any inconvenience this has caused.
Kind Regards
The Creditsafe Team