MyCreditsafe (my.creditsafe.com)

Dear Customer,

We want to apologise for the technical difficulties you may have experienced today with our monitoring emails. Earlier today, a technical issue affected our monitoring email system, preventing scheduled updates from being delivered.

We are pleased to confirm that the issue has now been resolved. All pending monitoring email events will begin dispatching shortly, and customers can expect to start receiving them from now onwards.

We understand that our customers often work under tight deadlines, and interruptions like this can be disruptive. At Creditsafe, we take great pride in the reliability of our services. While the cause of this issue was unanticipated, we are reviewing our internal processes and system architecture to prevent such disruptions in the future.

On behalf of the entire Creditsafe team, we sincerely apologise for any inconvenience caused. We value and appreciate your continued trust in us and remain committed to delivering high-quality products and services with equally high availability.

Kind Regards,
The Creditsafe Team