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Website and webservices downtime

Résolu

Dear Customer,

We want to apologise for the technical difficulties you may have experienced today when using the Creditsafe websites and webservice. We’re pleased to confirm that these issues have now been resolved. We will continue to closely monitor this service to ensure stability.

At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.

On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.

Kind Regards
The Creditsafe Team

En voie de résolution

Dear Customer,

We sincerely apologise for any technical difficulties you may be experiencing today when using the Creditsafe webservices and websites.

Please rest assured that our dedicated IT team is working on this issue with the highest priority to resolve it as quickly as possible. We are doing everything we can to restore normal service, and we appreciate your understanding and patience during this time.

Unless your case is urgent, there is no need to contact us via telephone or email, as we are actively addressing the issue.

Thank you for your patience,

Kind Regards
The Creditsafe Team

En voie de résolution

Dear Customer,

We are sorry to inform you that the Creditsafe website and Webservices is currently experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.

Kind Regards
The Creditsafe Team

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