Dear Customer,
We sincerely apologize for the slowness you may have experienced while using our Global Gateway Service yesterday and today. We are pleased to inform you that the issue has now been resolved.
We understand that our customers work under tight deadlines, and interruptions like this can be disruptive.
At Creditsafe, we take great pride in the availability of our systems. While the cause of this issue was unexpected, we will be reviewing our procedures and system architecture to implement changes aimed at minimizing future disruptions.
On behalf of the Creditsafe team, we deeply regret any inconvenience this may have caused. We value your business and remain committed to providing you with high-quality products and services, along with the reliability you expect from us.
Kind Regards
The Creditsafe Team