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Managed File Transfer (MFT)
Issues with Belgian Financial Data
Dear Customer,
We are pleased to inform you that the technical issue affecting the Belgian Financial Data has been addressed. The daily files are now up to date. The data supply for Belgian Financial Data is working as expected.
We know that our customers work under tight deadlines and interruptions like this can be disruptive.
At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.
On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.
Kind Regards
The Creditsafe Team
Dear Customer,
We are pleased to inform you that the technical issue affecting the Belgian Financial Data has been addressed. The daily files are now up to date. The data supply for Belgian Financial Data is working as expected, and data will naturally flow into the upcoming weekly and monthly updates.
We will continue to monitor the system to ensure the smooth flow of data. There is no further action required from your side, and there’s no need to contact us via telephone or email unless your case is urgent.
Thank you for your patience, and we appreciate your understanding.
Kind Regards,
The Creditsafe Team
Dear Customer,
We wanted to inform you that we recently addressed a technical issue that caused a delay in processing some data for our Bulk Data service for Belgium. Please note this has impacted Belgian Financial Data only and other Data feeds are unaffected. Our technical teams have identified the cause of the issue and have deployed a fix, and we are actively working to process and update all weekly and monthly affected data.
At Creditsafe, we take great pride in the availability and reliability of our systems. While this issue was unanticipated, we are reviewing our procedures and system architecture to ensure continued high availability and prevent future disruptions.
We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.
Kind Regards
The Creditsafe Team