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Website and webservice Downtime affecting US data
Dear Customer,
We want to apologise for the technical difficulties you may have experienced today when using Creditsafe services to obtain data for US entities . We’re pleased to confirm that these issues have now been resolved.
We know that our customers work under tight deadlines and interruptions like this can be disruptive.
At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.
On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.
Kind Regards
The Creditsafe Team
Dear Customer,
We are sorry to inform you that Creditsafe websites and webservices have been experiencing some technical difficulties obtaining data for US entities. Our IT team are investigating, have taken some initial resolving actions and are seeing signs of recovery.
We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.
We apologise sincerely for any inconvenience this has caused.
Kind Regards
The Creditsafe Team
3 Affected Services:
- Websites / United States (www.creditsafe.com)
- Webservices / Connect API
- Webservices / Global Gateway Service and Integrated apps