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Managed File Transfer (MFT)

  1. Descripción general
  2. Bulk Data
  3. Managed File Transfer (MFT)
  4. Issue

Bulk Data - BE Directorship Data

Resuelto

Dear Customer,

We want to apologise for the technical difficulties you may have experienced with recent BE Director files showing as empty. We’re pleased to confirm that these issues have now been resolved.

We know that our customers work under tight deadlines and interruptions like this can be disruptive.

At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.

On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.

Kind Regards

The Creditsafe Team

Investigando

Dear Customer,

We want to apologies for the technical difficulties you may be experiencing with recent BE Director files showing as empty.

Our dedicated IT team are working to resolve the issue as quickly as possible, so there’s need to contact us via telephone or email unless your case is urgent.

Thank you for your patience.

Kind Regards

The Creditsafe Team

Problema identificado

Dear Customer,

We are sorry to inform you that we are experiencing some technical difficulties with our Bulk Data product, due to this, recent BE Director files are currently showing as empty. Our IT team are already working to resolved the issue as soon as possible. Other Bulk Data products are working as expected.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.

Kind Regards

The Creditsafe Team