Welcome to the Creditsafe status page. Here you will find real-time information about the status of our services.
To receive Email, SMS, Slack or Webhook notifications please subscribe.

Deutschland/Germany (www.creditsafe.com/de)

Germany Shareholder Reports Downtime

Resolved

Dear Customer,

We are pleased to announce that the technical difficulties affecting the Germany Shareholder Reports have been successfully resolved. Users/Customers should now be able to access the Shareholder Reports for Germany without encountering any issues.

We know that our customers work under tight deadlines and interruptions like this can be disruptive.

At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimize future disruption.

On behalf of the Creditsafe team, we would like to apologize for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.

Kind Regards

The Creditsafe Team

Problem Identified

Dear Customer,

We are pleased to inform you that our technical team has successfully identified the root cause of the technical difficulties affecting the Germany Shareholder Reports. We are currently in the process of implementing the necessary fixes.

Based on our current assessment, we anticipate that the issue will be fully resolved within the next hour, or possibly earlier. We apologize for any inconvenience caused during this time.

We appreciate your patience and understanding as we work to restore normal service. We will continue to keep you updated on our progress.

Kind Regards

The Creditsafe Team

Investigating

Dear Customer,

We regret to inform you that our Germany Shareholder Reports are presently experiencing technical difficulties. Our dedicated IT team has been promptly engaged to resolve the issue at the earliest.

Rest assured, we are actively working to address the situation and restore access to the Shareholder Reports for Germany. We sincerely apologize for any inconvenience this may cause you and assure you that we are making every effort to resolve the issue promptly.

Thank you for your understanding and patience during this time.

Kind Regards
The Creditsafe Team

Investigating

Dear Customer,

We are sorry to inform you that our Germany Shareholder Reports are currently experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.

Kind Regards

The Creditsafe Team