Welcome to the Creditsafe status page. Here you will find real-time information about the status of our services.
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Connect API
Webservice Downtime
Dear Customer,
We want to apologies for the technical difficulties you may have experienced today between 2:34 AM UTC and 3:54 AM UTC when using our Creditsafe websites and API’s.
Our team worked diligently to identify and resolve the underlying issue, and we are pleased to confirm that all services have been restored to full functionality as of 3:54 AM UTC. At this time, we can assure you that our systems are stable, and our team is actively monitoring the situation to prevent any recurrence of this issue.
We know that our customers work under tight deadlines and interruptions like this can be disruptive.
At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimize future disruption.
On behalf of the Creditsafe team, we would like to apologies for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.
Kind Regards
The Creditsafe Team
Dear Customer,
We are sorry to inform you that the Creditsafe webservice is currently experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible.
We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.
We apologise sincerely for any inconvenience this has caused.
Kind Regards
The Creditsafe Team