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Global Gateway Service and Integrated apps

Upcoming Live GGS SSL Certificate Update

Ended
Began
Maintenance Planned

Dear Customer,

On Thursday 18th of November at 09:00 GMT (10:00 CET) we will be updating the SSL certificate for GGS (https://webservices.creditsafe.com). This change may require action to be taken by your IT department and could result in an interruption of service if action is not taken.

We recommend that you make sure this information reaches your IT department or corresponding function.

Many customers will not notice this update, though whether you need to take action depends on the specifics of your system configuration. Creditsafe unfortunately have no way to see exactly which customers this will affect, but we are able to confirm that users of one of our endpoints (wsHTTP) will need to have their certificate key updated to the new certificate key in their application configuration.

What needs to be done?
Your IT department should investigate if your system will be affected by the upcoming certificate update and if so, plan to take the necessary actions with help from the certificates that are provided on the website linked below. Please make sure that the certificates are installed on all systems consuming the GGS web service to be able to continue successful communication with our API.

The link below contains the new SSL certificates for this API.

https://sslportal.creditsafe.com/

At the above URL you will find a link to the certificate bundle (P7B) for webservices.creditsafe.com. This bundle contains four different certificates:

  1. AAA CA Root Certificate (Root Certificate)
  2. USERTrust RSA Root xSigned using AAA CA (Cross Signed Certificate)
  3. Sectigo RSA Domain Validation Secure Server CA (Intermediate Certificate)
  4. https://webservices.creditsafe.com/

Please note there is no change to the intermediate and root certificates so it is unlikely you will need to install certificates 1,2 & 3 as systems that require them will already have them installed.

• Certificate 4 will need to be installed and we recommend you do this simultaneously with Creditsafe’s update on Thursday 18th November at 09:00 GMT to avoid any interruptions in the connection to our GGS web service.

What if you still have questions?
If you have any questions regarding this update, please email ggs.Integration@creditsafe.com. Please note that Creditsafe will not be able to decide whether you need to install this certificate or not.

Best Regards
The Creditsafe Team