Welcome to the Creditsafe status page.
Here you will find real-time information about the status of our services.
To receive Email, SMS, Slack or Webhook notifications please subscribe...

Website and Webservice Downtime

Resolved

Dear Customer,

We want to apologise for the technical difficulties you may have experienced today when using these Creditsafe websites and webservices. We’re pleased to confirm that these issues have now been resolved.

We know that our customers work under tight deadlines and interruptions like this can be disruptive.

At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.

On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.

Kind Regards
The Creditsafe Team

Investigating

Dear Customer,

We are sorry to inform you that these Creditsafe websites and webservices are experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.

Kind Regards
The Creditsafe Team